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Fallon Health Administrative Assistant in Worcester, Massachusetts


About Fallon Health

Founded in 1977, Fallon Health is a leading health care services organization that supports the diverse and changing needs of those we serve. In addition to offering innovative health insurance solutions and a variety of Medicaid and Medicare products, we excel in creating unique health care programs and services that provide coordinated, integrated care for seniors and individuals with complex health needs. Fallon has consistently ranked among the nation’s top health plans, and is accredited by the National Committee for Quality Assurance for its HMO, Medicare Advantage and Medicaid products. For more information, visit fallonhealth.org.

Brief summary of purpose:

Under general supervision learns to independently handle multiple hi-level administrative projects. Performs secretarial/clerical duties and assists superior in administrative functions to relieve him/her of many time-consuming details. Has frequent contact with the public and hi- level staff personnel on matters requiring tact and good knowledge of department policies.


Primary Job Responsibilities:

Performs certain secretarial/administrative functions for superior to relieve him/her of responsibility and detail.

  • Prepares and submits requisitions for supplies, equipment or maintenance service with appropriate signatures.

  • Prepares and distributes notices of correspondence to all Managers, Supervisors, Directors and Physician Leadership.

Performs secretarial/administrative duties of any degree of complexity for several individuals as required, such as:

  • Types and transcribes correspondence.

  • Prepares copies and maintains records of correspondence, takes telephone messages, schedules appointments and meetings for superiors, supplies routine answers where possible, and places outgoing telephone calls.

  • Fully responsible for maintaining and updating schedules.

  • Opens and sorts incoming mail and prepares for superiors.

  • Uses Fax machine as needed. Coordinates all meetings, appointments and travel plans for others as necessary.

  • Coordinate preparation for various meetings that require Administration involvement.

Engages in extensive contact with all levels of personnel in a professional and confidential manner.

  • Promptly and courteously receives all visitors to department.

  • Answers phone courteously and promptly and takes accurate phone messages.

  • Provides full phone coverage and screening for Executive Offices.

  • Maintains files and records usually of a high confidential nature.

  • Prepares confidential and special reports of any degree of complexity and minutes of meetings, memos, letters as required that meet the minimum qualifications of being proofread and letter perfect within a timely manner.

Prioritizes schedule and strives to make the best use of time to ensure all assignments are completed on time.

  • Expected to organize and self -initiate own work without reminders.

  • Works within established policy, precedent and guidelines. Work is broad, varied and complex. Involves ownership of ongoing projects or one-of-a-kind tasks. Requires multi-tasking. Will need to be resourceful and track down information to find answers or solve problems and make decisions.

  • Expected to create efficiencies and streamline processes as required.


Education :Associates Degree or equivalent preferred

Experience: Three to five years Administrative Assistant experience preferred; legal and/or HMO setting preffered

Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Location US-MA-Worcester

Posted Date 3 weeks ago (7/13/2021 1:53 PM)

Job ID 6424

# Positions 1

Category Administrative/Clerical