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Fallon Health Benefits & HRIS Specialist - Fantastic HR Team in a Growing Healthcare Organization!! in Worcester, Massachusetts



Fallon Health is on the move and growing and as our needs evolve, so does our Human Resources function…and that’s where you come in! We are excited to add a new person to our centralized HR Service function specializing in Benefits & HRIS and we are looking for someone just as excited to join our HR team. Our HR Service, although fairly established, offers lots of opportunity for somebody to make their own mark as we offer broader services and business support. The right individual will also have the opportunity to help influence our processes and workflow and get involved in a wide variety of projects. You will enjoy great support and a collaborative HR team and a chance to make an impact on Fallon in many ways.

About Fallon Health

Founded in 1977, Fallon Health is a leading health care services organization that supports the diverse and changing needs of those we serve. In addition to offering innovative health insurance solutions and a variety of Medicaid and Medicare products, we excel in creating unique health care programs and services that provide coordinated, integrated care for seniors and individuals with complex health needs. Fallon has consistently ranked among the nation’s top health plans, and is accredited by the National Committee for Quality Assurance for its HMO, Medicare Advantage and Medicaid products. For more information, visit fallonhealth.org.

Brief Summary of Purpose:

Responsible for entering, auditing, and providing basic reporting through the designated HRIS system. Serves as a first level responder to resolve employees’ benefits issues via phone and/or email. Ability to work in a fast paced environment supporting benefits and HRIS. Provides tier 1 support for employee systems issues within HRIS self-service, including Employee HRIS security access.


HRIS data entry, reporting

  • Performs data entry (new hires, terminations, COBRA, etc.) and ensures data integrity. Reviews payroll for accuracy.

  • Ensures adherence to system schedules.

  • Engages vendors concerning system problems and assists in resolving employee system issues.

  • Assists with user training.

  • Assist with self-service effort

  • Assists in providing system access.

  • Provides basic reporting assistance as required.

Benefits Administration

  • Assists with plan benefit changes annually (open enrollment)

  • Serves as a first responder for COBRA, FSA, HSA, Medical/Dental plans, Life and Disability plans, and 401(k)

  • Processes benefit changes within HRIS

  • Recommends process improvements/changes

  • Assists in the design and development of communication materials

  • COBRA Administration; process qualifying events

  • FSA Administration

  • Benefit plan billing (Dental, Vision, Life and Disability)

  • Annual ET cash-out

HR Service

  • Responds to manager and employee inquiries into the HR service center whether the inquiries be made in person, by phone or email.

  • Enables customers to use tools (iFallon and Dayforce) and creates processes where needed to help employees be self-sufficient with routine and standardized processes.

  • Using FAQs, iFallon, Dayforce and the University, improves processes so that data is easily identified and retrievable.

  • Provides employment verifications.


Education :

  • Bachelor’s degree or equivalent combination of education/experience


  • 3+ years of experience in Benefits.

  • HR data entry skills required. Light reporting experience preferred.

  • Ability to learn new systems.

  • Benefits knowledge required, inclusive of COBRA, FSA’s, life, disability, medical and dental plans (FMLA knowledge helpful).

Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


Location US-MA-Worcester

Posted Date 3 weeks ago (10/4/2021 4:59 PM)

Job ID 6536

# Positions 1

Category Human Resources