Fallon Health SALES DIRECTOR – NEW BUSINESS & RETENTION – GROWING HEALTH INSURANCE TPA DIVISION in Worcester, Massachusetts
UltraBenefits (UB) and its subsidiary Group Insurance Service Center (GISC) are two very reputable and successful Massachusetts based TPA organizations and both are business entities under Fallon Health. This key leadership role will have oversight for new business and retention for both TPA organizations. Although both firms are profitable we feel there’s greater opportunity for growth and expansion and this key new leader will have the autonomy to make a great impact and taking sales, membership and revenue to the next level.
UB is based in Worcester, MA and GISC is in Pembroke, MA and we are open-minded on where the new VP lives within the state. They will need to spend time at both locations.
UltraBenefits' purpose is to provide employers with innovative solutions in managing their employee benefit plan costs and exceed their expectations for customer service. Our Core Values; Customers must come first, Honesty and integrity are essential, High quality is a requirement, Stimulate individual initiative and personal growth, Cost-effective operating environment serves the customers, "Work hard and keep it fun". Our products offering include; Dental/medical administration, Flexible Spending Accounts, Healthcare Reimbursement Arrangements
The Sales Director is responsible for the development of sales strategy and the management of new business sales and customer retention. The position includes managing the sales and account management team to drive sales growth, manage the distribution channel, manage the underwriting process with stop loss partners on both a new business and retention basis, and the support/develop new strategies to retain current customer.
Develop and execute on strategy to drive new TPA services sales for UltraBenefits.
Develop strategic alliances and distribution partnerships with benefit brokers and consultants in target markets.
Build and maintain strong external relationships with current and new stop loss partners – direct carrier writers and Managing General Underwriters (MGU’s) – in support of new sales and business retention.
Build and maintain strong external relationships with vendor partners that support the service platform offered to customers.
Monitor customer experience to identify areas for development/improvement
Manage account executive team servicing customer needs.
Identify industry trends and emerging customer requirements to drive product enhancements activities to improve product offers for new and current customers.
Evaluate vendor partners to identify potential new services to bring to market.
Identify opportunities to improve operational processes that will drive efficiencies and improve customer, broker and employee satisfaction
10+ years of experience in employee benefits sales or consulting industry.
Experience with self-funded benefit plans (TPA ideal)
Leadership experience with employee benefit sales.
Excellent oral and written communication skills and ability to build credibility to gain the confidence of key brokers and consultants
Understanding of organizational dynamics of brokerage houses
Strong people skills with direct experience in successfully forging and managing strategic relationships
Strong analytical skills to interpret experience data and communicate solutions to customers
Strong organizational skills and project management skills
Self-starter and ability to operate independently
Ability to travel
About Fallon Health:
Founded in 1977, Fallon Health is a leading health care services organization that supports the diverse and changing needs of those we serve. In addition to offering innovative health insurance solutions and a variety of Medicaid and Medicare products, we excel in creating unique health care programs and services that provide coordinated, integrated care for seniors and individuals with complex health needs. Fallon has consistently ranked among the nation’s top health plans, and is accredited by the National Committee for Quality Assurance for its HMO, Medicare Advantage and Medicaid products. For more information, visit fallonhealth.org.
Posted Date 3 weeks ago (2/6/2020 4:39 PM)
Job ID 5905
# Positions 1