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Fallon Health Solution Architect -Growing Government Health Products and Services – Remote NE States Only - Join our Great IT TEAM ! in Worcester, Massachusetts


About Fallon Health:

Fallon Health is a company that cares. We prioritize our members—always—making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually rated among the nation’s top health plans for member experience, service, and clinical quality. We believe our individual differences, life experiences, knowledge, self-expression, and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status, and other characteristics that make people unique. Today, guided by our mission of improving health and inspiring hope , we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly)— in the region. Learn more at fallonhealth.org or follow us on Facebook, Twitter and LinkedIn.

Brief Summary of Purpose:

As a Solution Architect, you will be responsible for aligning Fallon’s business strategy with technology solutions to drive process improvement, competitive advantage, and innovation. You will engage business and IT stakeholders at all levels of the organization to understand the business strategy, capabilities and processes and use this data to identify and shape solutions that best align to business strategy. You will provide guidance to the business and IT. You will craft and offer solutions that may be business process changes (not requiring technology enhancements), solutions that are tactical and minimally enhance the existing systems or solutions that are strategic and require larger projects/programs.

Fallon is a roll up your sleeves organization and you will operate at several levels within the organization. You will be at the business strategy level, working with department heads to understand their need. At the same time, you will be working with technical development teams to translate and ensure specific solution architecture can be achieved. You will cover multiple projects at a single time and will be required to ensure each architecture solution implemented transitions Fallon towards its desired mature state.


Job Responsibilities:

  • Facilitate alignment between the IT strategy and business goals, ensuring that IT investments generate business value.

  • Analyze and document/map business capabilities, processes, and systems.

  • Design recommendations for efficiency, cost reduction, and quality and service delivery improvements. Ensure proper data collection and document cost/benefit analysis.

  • Work with stakeholders to understand their needs and challenges, translating high level business requirements into framed technology (or other) solutions.

  • Collaborate with ePMO, IT, functional business areas and relevant vendors or external partners to architect solutions that adhere to the business architecture framework.

  • Drive opportunities for automation within IT, especially in DevSecOps and Change Management; documenting current and future state processes and planning and managing through the execution.

  • Monitor industry trends, technologies/capabilities, vendor landscape and other practices to ensure the business architecture remains relevant and effective.

  • Develop business architecture artifacts, including high level requirements and process maps, conceptual and logical system architecture to drive the solution planning and identify technology and integration impacts.

  • Drive opportunities for application rationalization to influence application portfolio consolidation and savings.

  • Drive opportunities and support governance for responsible use of AI/GenAI capabilities.

  • Facilitate POCs (proof of concept) initiatives to demonstrate solution feasibility.

  • Participate in technology/vendor evaluations and ensure proper alignment with the business needs and overall technology strategy plans.

  • Assist in the planning of work streams and tasks as defined by the solution architecture. Be able to identify specific work components and interdependencies that can be communicated to the project manager and development team(s).

  • Mentor others in use of business architecture principles.

  • May operate as Scrum Master for architecture teamwork.

  • Other duties as assigned.



Bachelor’s degree in Information Technology field or (dependent upon experience)


  • 12+ years of overall experience with solution design and delivery.

  • 5+ years working in a solution architect or business analyst capacity leading joint business and IT discussions.

  • Strong conceptual understanding of IT landscape and architectures including: cloud platform and migrations, artificial intelligence and GenAI, DevSecOps, containerization, microservices or API architecture and data integration and interoperability to support digital transformation.

  • Strong understanding of business processes, process modeling and process optimization, particularly in the healthcare industry.

  • Familiarity with business architecture frameworks and tools.

  • Expert analytical, problem-solving and decision-making skills.

  • Effective communication and interpersonal skills, with the ability to work collaboratively in a team environment.

  • Strong ability to frame and communicate complex concepts as appropriate for different audiences.

  • Certifications in Lean Six Sigma, Agile/Scrum Master, Cloud technologies or AI a plus.

F allon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


Location US-MA-Worcester

Posted Date 2 months ago (4/19/2024 9:21 AM)

Job ID 7534

# Positions 1

Category Information Technology